Singing the Sensor Blues....

First of all, I love my CGMS and would trade it in for no other product. However, I must share the reality of the experiences.

If you've read my blog in the past, you will see my concern with the ability of Minimed to keep up with sensor demand. My last order was on backorder for over a month. Like a broken record, they are again on backorder. However, I will admit, that they have added some additional customer service steps. Now, they promise to call me back every 5 days to provide me an update. Kudos to them, this really saves my time for waiting on hold to ask the same question.

Moving on, I went to use a new sensor the other day. When trying to take off the protective plastic sleeve on the needle, I accidentally pulled the needle out of the unit...it was like in slow motion....as I watched another $35 being thrown into the garbage. I tried to reassemble, but quickly determined it was impossible...arg.